Unified Communications & Collaboration Solutions

Bilicha Tech  offers industry-leading unified communications solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible, and reliable.

Modern companies rapidly change the way of running business. They often decide to open remote offices or form teams in different cities or even states, but all of them need to collaborate in most effective way. For more than 7 years, at Bilicha Tech, we are committed to providing best-of-breed Unified communications and collaboration solutions, partnering with the leading global brands – Cisco, AudioCodes and Polycom.

When voice and collaboration tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Bilicha Tech offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Bilicha Tech also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.

Bilicha Tech  has been delivering business communications solutions for more than 6 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

With Bilicha Tech deployed in the Data Center, at the edge ingress points on the internet connections, and at the Session Border controllers to the SIP trunks, the Bilicha Tech Service Assurance platform can: 

  • Assure the performance of the critical UC services for both signaling and media quality to quickly troubleshoot issues.
  • Triage edge voice services to help differentiate between issues on-prem, or to do with service providers in the mix.
  • Manage bandwidth utilization and QoS of the network infrastructure both within the enterprise and also to the internet.
  • Assure VPN firewall performance by analyzing VPN traffic flows either side of the critical firewalls to show how the firewalls are conditioning the ingress traffic. 

UC&C Key Focal Areas

Video and Web Conferencing

Understand the power that Bilicha tech’s Visibility and UC&C Performance Monitoring technology provides to protect the user experience in Video and Web Conferencing platforms and applications.

 

Contact Centers

See how Bilicha Tech is helping companies monitor and manage their Contact Centers comprehensively and completely.

 

UC&C in the Cloud and Unified Communications as a Service (UCaaS)

UC&C in the Cloud and Unified Communications as a Service (UCaaS)

Learn how Bilicha Tech’s market-leading UC&C Performance Monitoring technology is enhanced with software-based instrumentation designed for the Cloud.

 

Protecting Voice & Video Performance

Discover how Bilicha Tech provides real-time voice and video media performance monitoring to improve the user experience. 

Session Initiation Protocol (SIP) Trunking Deployments

See how Bilicha Technology helps you see and understand SIP Trunk Utilization and find SIP signaling issues faster.